We do not accept exchanges or returns for size reasons. We recommend that you review the size guide and material description before making your purchase. We appreciate your understanding.

• Domestic Shipping: $99 or free on orders over $799 MXN.
• Shipping to USA & Canada: $750 MXN.
• Shipping to the rest of the world: $900 MXN. Check the price list on the shipping page. If your country is not on the list, please write to us.

Delivery times are counted from the moment payment is received. For domestic shipments, the period is 4 to 12 business days. For international shipments, it is estimated between 10 and 20 business days.

We ship to Mexico, Argentina, Australia, Austria, Belgium, Brazil, Canada, Colombia, Czech Republic, Denmark, Finland, France, Germany, Guatemala, Hong Kong SAR China, Ireland, Italy, Japan, Malaysia, Netherlands, New Zealand, Norway, Poland, Portugal, Singapore, South Korea, Spain, Sweden, Switzerland, United Arab Emirates, United Kingdom and United States.

You will receive a second email with your tracking number once your order has been collected, which can take up to a maximum of 6 business days. You can track your order using the tracking number we sent to your email.

You can pay with a Visa, MasterCard or Amex credit or debit card, PayPal or Mercado Pago.

You can pay with cash at OXXO, 7-Eleven, Circle K, Soriana, Extra, Calimax, Santander, Citibanamex, Chedraui, Telecomm, BBVA Bancomer, Farmacias del Ahorro, Casa Ley, through Mercado Pago at checkout.

Yes, for purchases over $1,500 you can pay in 3 months without interest through Mercado Pago.

The confirmation email should arrive within minutes after making your purchase. If you have not received it, please check your spam folder or contact us by email.

Yes, at checkout, in the shipping method you can choose the option "Pick up in store" (Narvarte, CDMX)